Support Coordination

Hiba Healthcare focuses on supporting our participants to build skills and direct their lives and to connect our participants to relevant providers. The provision of Support is time limited and focuses on addressing barriers and reducing complexity in the support environment, while assisting the participant to connect with supports and build capacity and resilience. It may also involve development of an intervention plan which will be put in place by disability support workers.

As a support coordinator, our organisation will support the participant to understand and implement the funded supports itemised in their National Disability Insurance Scheme (NDIS) Plan and link the participant to appropriate community, mainstream, and government services.

We aim to ensure that we meet our requirements in the provision of short and long-term supports that focus on strengthening the participant’s ability to coordinate their supports, and to assist them to live at home and participate in their community, including:

  • support connection
  • coordination of supports
  • assistance with accommodation and tenancy obligations
  • life transition planning including mentoring, peer support and individual skill development
  • assistance with decision-making, daily planning, budgeting.

Support connection – Level 1
This support is to build your ability to connect with informal, community and funded supports enabling you to get the most out of your plan and achieve your goals.

Support coordination – Level 2
This support will assist you to build the skills you need to understand, implement, and use your plan. Our support coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently, and be included in your community.

Support coordination – Level 3
We at Hiba Healthcare are unable to provide you this support. This is a higher level of support for people whose situations are more complex and who need specialist support. However, we might be able to connect with the right support coordinators in your area.

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